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Returns & Exchanges
At Sand Cloud, we want you to love your purchase as much as we love the ocean. If you are not completely satisfied, you can return or exchange your items within 30 days of delivery.
1
Start Your Request
Visit our online returns portal and enter your order number and zip code to initiate your return or exchange.
2
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided by our system.
3
Package Your Items
Place your unused, unwashed items with original tags attached into the original packaging or a secure mailer.
4
Ship and Track
Drop your package off at any authorized carrier location and keep your tracking number until your refund is processed.
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30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing